1. Scope & Application
This Policy applies to all candidates and visitors who access or use the MUCBF recruitment portal, including online exam fee payment services integrated with third-party payment gateways such as PhonePe and any other authorised payment service providers.
2. Information We Collect
2.1 Information provided by you
We may collect the following information when you register or apply for examinations:
- Full name
- Date of birth
- Gender
- Contact details (mobile number, email address, correspondence address)
- Educational and qualification details
- Work experience and other details as required in the application form
- Login credentials (username / registration ID)
- Documents uploaded by you (such as ID proof, certificates etc., where applicable)
2.2 Payment-related information
For payment of exam fees, you will be redirected to secure, authorised payment gateways (such as PhonePe or other service providers). MUCBF itself does not store your full card, UPI PIN, net-banking passwords or similar sensitive payment data.
We may receive and retain limited payment-related information such as:
- Transaction ID / reference number
- Payment status (success / failure / pending)
- Date and time of payment
- Amount paid and applicable taxes/charges
- Masked card / account details or bank name as provided by the payment gateway
2.3 Automatically collected information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time and date of visit
- Referring URL and clickstream data
3. How We Use Your Information
We use the collected information for the following purposes:
- To register your candidature for examinations / recruitment processes
- To process and confirm payment of exam fees
- To generate admit cards, hall tickets and related documents
- To communicate exam schedules, updates, results and other important information
- To verify your identity and prevent fraud or unauthorised access
- To maintain records as required under applicable laws and audit requirements
- To improve the security, performance and user experience of the website
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds, as applicable under Indian law:
- Your consent provided while using the portal and making payment
- Performance of a contract (processing your application and exam fee)
- Compliance with legal obligations and regulatory requirements
- Legitimate interests (such as fraud prevention and system security)
5. Sharing & Disclosure of Information
We may share your information only in the following limited circumstances:
- Payment Gateways: With authorised payment gateway service providers (e.g., PhonePe) for processing your payments securely.
- Service Providers: With trusted IT / hosting / communication service providers who assist in operating the website and recruitment portal, under confidentiality obligations.
- Regulatory / Legal Authorities: When required by law, regulation, court order, or competent authority.
- Partner Banks / Institutions: With participating co-operative banks or institutions involved in the recruitment process, strictly for exam / recruitment-related purposes.
We do not sell, trade, or